Showroom Manager | Premium Furniture | Fortitude Valley

Showroom Manager | Brand New Showroom Opening in Fortitude Valley | Premium Furniture and Interiors

THE COMPANY
Our client is an established Australian design and homewares business with a growing showroom and online presence across Australia. The business is known for considered design, quality products and a strong focus on creating memorable customer experiences.
With a hands-on, collaborative culture, the team values initiative, accountability and genuine customer service. This is an opportunity to join a growing business where the Store Leader has genuine ownership of the showroom and its commercial performance.

THE ROLE
We are seeking an experienced Showroom Manager to take ownership of the day-to-day performance of a busy showroom in Fortitude Valley.
Reporting into senior leadership, you will lead a small team, drive sales and conversion, maintain high presentation standards and ensure every customer receives a consistent, high-quality experience.
This is a full-time position working 38 hours per week, with flexibility required to work one weekend day.

Day-to-Day

• Lead, coach and motivate a team of three, including one full-time and two casual team members
• Set the standard for exceptional customer service and lead from the front on the showroom floor
• Drive sales, conversion and other key retail performance measures
• Build strong customer relationships and encourage repeat business through proactive client engagement
• Manage daily showroom operations including opening and closing, stock control, rostering and team administration
• Maintain a polished and inspiring showroom presentation in line with seasonal and promotional activity
• Monitor store performance and identify opportunities to improve commercial results
• Support recruitment, onboarding, training, coaching and ongoing development of team members
• Ensure operational, workplace health and safety and compliance requirements are maintained
• Work closely with the wider business to support campaigns, events, stock flow and customer deliveries

EXPERIENCE REQUIRED

• Previous experience in a Store Manager, Showroom Manager, Assistant Store Manager or equivalent retail leadership position
• Proven ability to lead and develop a small team in a customer-focused environment
• Strong commercial awareness with a track record of working towards sales and performance targets
• Confident managing day-to-day retail operations, rostering and store administration
• Excellent communication and interpersonal skills with a genuine customer-first approach
• Strong attention to detail and a high standard of visual presentation
• Comfortable using retail technology, POS and CRM systems
• Experience within furniture, homewares, interiors, premium retail or a related environment will be highly regarded
• Energetic, organised and comfortable working in a hands-on showroom environment

COMPANY PERKS

• Work with a growing premium design and homewares business
• Genuine ownership of showroom performance and customer experience
• Supportive and collaborative working environment
• Opportunities for professional growth and development
• Generous staff product discounts
• Work within a design-led, customer-focused environment

SALARY
$85,000 - $95,000 + Super (depending on experience)

HOW TO APPLY
Hit the apply button or send your resume directly to michaelal@tshr.com.au with the email title “Showroom Manager Fortitude Valley application” to be considered.